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KMID : 0665420170320020111
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Korean Journal of Food Culture
2017 Volume.32 No. 2 p.111 ~ p.117
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Effect of Emotional-Utilitarian Motivation on Coffee Shop Selection Attribution
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Oh Seo-Kyung
Yoon Hyo-Sil
Yoon Hye-Hyun
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Abstract
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The purpose of this study was to investigate the effects of emotional-utilitarian motivation on coffee shop selection attribution. Based on a total of 276 samples obtained from empirical research, the results of the survey were analyzed by using SPSS 22.0. The results of this study were as follows. Firstly, the results of exploratory factor analysis of coffee shop selection attribution emphasized service, coffee quality, diversity of menu, atmosphere, convenience, and price. Secondly, the customers showed higher emotional motivation than utilitarian motivation. Thirdly, emotional motivation had a significant effect on perception of 'service', 'coffee quality', and 'atmosphere'. On the other hand, utilitarian motivation had a significant effect on 'service', 'diversity of menu', 'convenience', and 'price'.
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KEYWORD
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Coffee shop , Selection attribution , Emotional motivation , Utilitarian motivation
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